Return Policy

Last updated on Jul 18th 2023

At SukhSagar, we stand behind the quality of our products and strive to ensure your satisfaction with every purchase. We are confident that our customers will find our products to meet their expectations. However, if for any reason you are not fully satisfied with a product, we are here to assist you with our hassle-free return policy. This Return Policy outlines the procedures for exchanges or refunds and the terms that govern such transactions.

Guarantee and Product Quality:

"Sukh Sagar" ensures that all products offered are backed by the guarantees provided by our manufacturers and/or exporters as mandated by relevant statutes. We take pride in the quality of our products and are dedicated to delivering items that meet our customers' standards.

Return Process:

If you find yourself unsatisfied with a product, our return process is designed to be convenient and straightforward. Follow these steps to initiate a return:

Contact an Independent Associate of SukhSagar within thirty (30) days from the date of receiving the product. Our Associates are ready to assist you in processing your return request. This should be reported within 15 days of receipt of the products.

Provide the necessary information, including the product details, order number, and reason for the return. This information will help us process your return efficiently.

The Independent Associate will guide you through the return process, including any required documentation or steps.

Eligibility for Exchange or Refund:

Our return policy has a few important conditions:

The return request must be initiated within thirty (30) days from the date of receiving the product.

The product must be in its original condition, with all original packaging, tags, and accessories intact.

Certain products may come with specific warranties attached or packaged. Our return policy does not override these warranty terms.

The return policy does not cover products that have been intentionally damaged or misused.

Exchange or Refund Options:

Once your return is approved and the product is received and inspected, you have the following options:

Exchange: We will replace the returned product with a new one of the same model or an alternative product of equal value, subject to availability.

Refund: If you prefer a refund, we will process the refund using the same payment method used for the original purchase.

Updates to the Return Policy:

We may update this Return Policy as needed to align with changes in our practices or legal requirements. Any significant changes will be communicated through our website or other appropriate means.

By making a purchase with SukhSagar, you acknowledge that you have read and understood this Return Policy. Your satisfaction and experience with our products are of paramount importance to us, and we are committed to ensuring a smooth return process should the need arise.

Contact Information:

If you have any questions about the return process or need assistance, please reach out to an Independent Associate of SukhSagar. You can find their contact details on our website or purchase confirmation.